Android: why can't I download the TracePlay App from the Play Store?

The TracePlay features and experience are available for Android devices (running Android 4.0.4 and above). In general, if the device does not have the Google Play store or other Google apps (Gmail, Maps, etc), it will likely also not be able to use TracePlay correctly -- this is frequently the case with very inexpensive tablets or smartphones. We recommend updating to the most current version of Android or upgrading your tablet or smartphone if you experience trouble downloading the TracePlay app.


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